Hotel Casa Maya, Cancun

My stay at the hotel was just perfect for us. The room felt like a cozy condo/apartment with an excellent beach view, featuring a full kitchen, living room, bedroom, spacious bathroom, and a closet room. However, there was sometimes a musty smell lingering.

The hotel is at the bottom corner of the building, needing renovation, with dated rooms and old appliances. Service tries to sell trips, but there was one remarkably rude woman who claimed to be the manager. The location is nice at the beginning of Hotellera zone, next to an amazing beach. The dining had limited vegetarian options. Casa Maya was awesome.

The hotel's location is nice, right on a white sand beach, with friendly service. However, the rooms were very dated with old appliances and the air conditioning vent caused disruptions in sleep on the first night. Good dining selection but limited vegetarian options.

Although the hotel had some drawbacks like dated furniture and misleading room photos, my stay was pleasant overall. The room was unexpectedly spacious and the price was reasonable. The service was hit or miss, but the staff were nice. The location was convenient for airport access but in need of improvement. Dining options were satisfying, and the facilities met basic needs.

My stay at the hotel was just perfect for us. The room was spacious, and we settled into our suite with ease. However, the bathroom was not the best; it needs renovation as it is not up to date.

The hotel is in a convenient location, right on a white sand beach, offering a relaxing stay without being bothered by salespeople. The rooms were disappointing with old furnishings and a strong mold smell, but the service was top-notch. The dining options were limited and overpriced, which was a downside. Overall, the value for money could be better.

The hotel had spacious and well-appointed rooms with a living area, but the bathroom needed renovation. However, the rooms were pretty old, outdated, and not very comfortable with a not-so-pleasant smell. The service was pushy and chaotic, lacking engagement and rudeness. The location was fabulous, close to public transportation, and with plenty of sunbeds, but with a poor exchange rate and aggressive selling tactics. The dining experience offered a rich variety of hot dishes, favoring Mexican cuisine. The facilities were adequate but lacking modern amenities.

The hotel's location is excellent, right on the hotel strip and by the beach. The rooms are spacious and well-appointed, but some are outdated and not as clean as expected. The service was helpful and friendly overall, although there were instances of misinformation. The dining experience was varied but with quality inconsistencies. The facilities are decent, with room for improvement in maintenance.

I had a mixed experience at the hotel. The rooms were large and pleasant, with comfy beds, but we were surprised by the adjoining room we weren't warned about. The staff was a bit of a hit-and-miss; some were super friendly and helpful, while others were unhelpful and rude. The location was great with good amenities, but some dining options were lacking.

I was pleasantly surprised by my stay at the hotel. The rooms were clean and comfortable, although the lamps needed some cleaning and adjustment. Having appliances like a coffee machine and microwave was convenient, and the balcony provided a nice touch for some fresh air. The service had its ups and downs, with some issues regarding laundry pickup and constant pressure to buy attractions, but overall, room service and other amenities were satisfactory. The location was lovely, right on the hotel strip with easy access to buses for shopping and dining, all while enjoying a well-maintained beach without the usual sales pitch hassle. The dining experience was a mix of delicious dishes and some that missed the mark, with room for improvement in variety. Facilities were adequate, catering to most needs, making the stay comfortable.